DTF Printing Kings Terms and Conditions
Last updated: October 2025
These Terms and Conditions (“Terms”) apply to all sales of products and services provided by Cadabra Enterprise Limited, registered in England and Wales (Company No. 15680487), registered office at 19 Cocker Avenue, Poulton Industrial Estate, Poulton-le-Fylde, Lancashire, FY6 8JU, trading as DTF Printing Kings (“DTF Printing Kings”, “we”, “us”, or “our”).
By placing an order with us, you agree to be bound by these Terms.
Definitions
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Customer / you / your: The person or business placing an order
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Goods: Printed DTF transfers, gang sheets, or related services supplied by DTF Printing Kings
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Order: A request by the Customer for Goods
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Contract: The agreement between DTF Printing Kings and the Customer, governed by these Terms
Orders
- Orders must be placed via our website or confirmed in writing.
- Once submitted, Orders will proceed to production unless otherwise agreed.
- Any amendments to an Order (including artwork, layout, or sizing) must be made in writing and may result in additional costs or revised lead times.
- Orders requiring artwork checks or approval will not enter production until approval is confirmed.
- We reserve the right to refuse, amend, or cancel any Order at our discretion, including where content is unlawful, offensive, or infringes third-party rights.
Order Cancellations
- Orders may only be cancelled prior to entering production.
- Once an Order has entered production, cancellation or modification is not possible and no refund will be issued.
- Due to the nature of DTF production, Orders may enter production on the same working day they are placed.
Pricing and Payment
- Prices are as displayed at the time of Order and may change without notice.
- In the event of a pricing or system error, we reserve the right to amend or cancel the Order and will notify you promptly.
- Payment is required in full at the time of Order unless otherwise agreed in writing.
- Ownership of Goods remains with DTF Printing Kings until payment is received in full.
- Overdue payments may accrue interest at 8% per annum in line with statutory regulations.
Production, Quality & Variance
- DTF Printing Kings operates within standard industry tolerances.
- A variance of ±10% may occur in colour, size, placement, quantity, or finish.
- Colour output may vary depending on artwork quality, file preparation, RIP settings, and the end user’s heat-press process.
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We cannot guarantee colour matching unless a paid sample or agreed proofing service has been used.
Artwork & File Responsibility
- Customers are responsible for supplying print-ready artwork.
- We do not accept liability for errors contained within approved or supplied files, including spelling, sizing, alignment, or resolution issues.
- We do not guarantee results where artwork is low resolution, incorrectly formatted, or unsuitable for DTF production.
- Any artwork assistance or checks provided are offered in good faith and do not remove Customer responsibility for final output.
Permission to Print Submitted Artwork
You confirm that you own, licence, or otherwise have the legal right to use all artwork, logos, and designs submitted and grant us permission to print them.
You agree to indemnify DTF Printing Kings against any claims, costs, or losses arising from intellectual property disputes.
Third-Party Tools & Gang Sheet Builders
DTF Printing Kings may provide access to third-party tools (including online gang sheet builders) to assist with file preparation.
- These tools are operated by third parties.
- We are not liable for errors, defects, or data loss arising from their use.
- By using them, you agree to the third party’s terms and accept responsibility for final file accuracy.
Delivery
- Delivery times are estimates, not guarantees.
- We are not liable for delays caused by couriers, force majeure events, or factors outside our control.
- Risk passes to the Customer upon delivery.
- Any shortages, damage, or errors must be reported within 48 hours of delivery and confirmed in writing within 3 working days.
Returns & Refunds
Due to the custom nature of printed transfers:
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DTF transfers and gang sheets are non-returnable and non-refundable unless faulty or supplied incorrectly.
- Faulty Goods must be reported within 48 hours of delivery with supporting evidence.
- We reserve the right to replace, reprint, or refund at our discretion.
Heat Pressing & Application
DTF Printing Kings supplies printed transfers only.
- We are not responsible for application results, pressing errors, garment compatibility, or end-user handling.
- Application instructions are provided as guidance only.
- Results may vary depending on heat press type, pressure, temperature, dwell time, and garment material.
Intellectual Property
All website content, branding, text, images, and systems remain the property of DTF Printing Kings or its licensors.
You may not copy, reproduce, or use our content without written permission.
Liability
- We are not liable for indirect, consequential, or economic loss, including loss of profit or business.
- Liability is limited to the value of the Goods supplied.
- Nothing in these Terms limits liability where unlawful to do so, including death or personal injury caused by negligence.
Force Majeure
We are not liable for delays or failure to perform caused by events beyond our reasonable control, including supply chain disruption, equipment failure, transport issues, or government action.
Termination / Refusal of Service
We reserve the right to refuse or terminate service where:
- These Terms are breached
- Payment is not received
- Content is unlawful or inappropriate
Written Communications
By placing an Order, you agree to electronic communication as valid written notice.
Complaints & Contact
We aim to resolve issues quickly and fairly.
DTF Printing Kings - Customer Support
Email: printit@dtfprintingkings.co.uk
Phone: 01268 744 002
Governing Law
These Terms are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.
